Installing and Launching Flix Client

Flix Client System Requirements

Note:  Flix Client is currently not available on Linux. Other operating systems may work with Flix Client, but have not been fully tested.

Note:  From Flix 6.5.0 onwards, macOS 10.15.x (Catalina) will no longer be supported.

macOS

Operating System

• 10.15.x (Catalina)

• 11.x (Big Sur)

• 12.x (Monterey)

RAM

4 GB

Processor

ARM-based Apple Silicon processor (with Rosetta) or Intel processor with 64-bit support

2 GHz or faster processor with SSE 4.2, or later

Note:  Apple M1 is tested on Rosetta emulation to ensure new functionality runs as expected on M1 hardware. (We are working toward native Apple Silicon support in future releases.)

Article:  For more information on Foundry products and supported macOS versions, see Foundry Knowledge Base article Q100592.

Windows

Operating System

Windows 10

RAM

4 GB

Processor

A 64-bit processor @ 2 GHz, or higher

Installing and Launching Flix Client

To download and install Flix Client:

Windows:

  1. Download and unzip the .zip file located here.
  2. In the unzipped folder, double-click or open Flix.exe.

Mac:

  1. Download the .dmg file located here.
  2. Double-click the .dmg file to open its content.
  3. Drag the Flix application into your /Applications directory to install.

The following steps guide you through getting up and running with the Flix Client desktop application.

  1. Double-click the Flix application to open the login page.

  2. In the Server Hostname field, enter the server address. These credentials can be obtained from your System Administrator. See Installing Flix Server.

    3. Note:  Flix remembers any servers that have been successfully connected to, for the next time you log in. Click the x next to a hostname to remove the server from the list.

  3. Log in using one of the following authentication methods:

    • Flix User Management - Enter your Username and Password then click Login.

    • LDAP - Enter your Username, and Password then click Login.

    • Oauth - Click Sign in with Google.

    Note:  For more information on authentication methods refer to Setting Up User Authentication.

    Tip:  Check the Remember me box to make your next login easier.

    4. The Flix Client and Flix Server versions must match to launch Flix. If your client version is older than the server version, you're prompted to update your client automatically.

    Logging in successfully opens Flix at the Shows level.

Article:  If you are forcibly logged out and receive an authentication error, it's possible your client machine's date, time or timezone setting is not synced with Flix Server's. To learn more, take a look at the Knowledge Base Article Why Flix's security protocol may forcibly log users out.

Setting Up Flix Client for HTTPS

When you set up the Flix environment to use HTTPS, this needs to be set up manually on each client machine for Flix users to connect to the server.

• If your client machines are using TSL certificates signed by a Certificate Authority (CA), your client machine only needs internet access for Flix Client to connect to Flix Server.

• If, however, your client machines are using self-signed TSL certificates, your CA certificate needs to be installed on each client machine.

If your environment has multiple Flix Servers set up to use HTTPS, you only need one CA certificate.

Go to Setting Up HTTPS for more information on setting up Flix Server with HTTPS.