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Flix 5 Known Issues
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Description |
What happens |
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Working in multiple browser tabs of Flix 5 and Photoshop produces inconsistent results. |
The Flix 5 sequence that receives the panel sometimes changes as panels are being sent from Photoshop. As a workaround close all tabs except for the target sequence when working with Photoshop. Refer to this bug (TP 268104) in the Foundry Support Portal for more details. |
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Using AAFs created in other branches does not work as expected. |
A nondescript error message appears on the Editorial page. Refer to this bug (TP 359381) in the Foundry Support Portal for more details. |
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Emails generated from publishing to Editorial show the OS username instead of the username entered to log in to Flix 5. |
The Published By field displays the OS username. Refer to this bug (TP 343776) in the Foundry Support Portal for more details. |
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Opening a sequence from Premiere that contains a nested sequence and a Cross Dissolve transition causes Flix 5 to crash. |
Flix 5 crashes when opening the sequence. Note that the out point of the last panel is set to -1, which causes Flix 5 to crash.
This is the error message displayed when Flix 5 crashes.
Refer to this bug (TP 335818) in the Foundry Support Portal for more details. |
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Selecting multiple panels from Storyboard Pro and using the Layer Comp plug-in results in the wrong panel size in Photoshop. |
Panels open in Photoshop at the resolution of the template. Refer to this bug (TP 263090) in the Foundry Support Portal for more details. |
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Exporting panels to Avid using Flix 5's timing information and with the aleMaintainStillsTiming parameter set to 1 causes the panels to be offset by one frame. |
Panels are one frame too short. Duration of imported sequence in Avid is 8:11 seconds:
Duration of sequence in Flix 5 is 218/24 = 9 seconds:
Refer to this bug (TP 345624) in the Foundry Support Portal for more details. |
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Publishing back to Flix 5 from Editorial with certain characters contained in the dialogue sometimes causes the publish to fail when conforming the edit. |
Publishing back from Editorial generates a KeyError error message in the log. One such character known to cause this bug is the smart quote (’). If you encounter this issue, please contact the Foundry Support Team so they can patch your install. |